01531nam a2200217Ia 4500 CTU_182075 210402s9999 xx 000 0 und d 428.24 X406 Nguyễn, Xoan Tự học tiếng Anh chuyên ngành du lịch = Communicating in english - Self - Study in tourism industry Nguyễn Xoan ( chủ biên ) ; Mỹ Hương ( Hiệu đính ) Hà Nội Đại học quốc gia Hà Nội 2011 Để giúp các hướng dẫn viên tự tin với việc giao tiếp bằng tiếng anh và làm tốt công việc của mình. Cuốn sách này mang đến cho các bạn 9 bài học về giao tiếp: Bài 1: Booking ticket ( đặt vé ), Bài 2: Hotel service ( dịch vụ khách sạn), Bài 3 : Restaurant service ( dịch vụ nhà hàng ), Bài 4: Money exchange ( đổi tiền ), Bài 5: Showing the road ( chỉ đường ), Bài 6: Sight seeing - Entertainment ( Tham quan - giải trí ), Bài 7: Shopping ( Mua sắm), Bài 8: Other service ( Các dịch khác ), Bài 9: Dealing with inquiries ( giải quyết các vấn đề thắc mắc của khách ) English language,Ngôn ngữ tiếng Anh Spoken english,Nói tiếng Anh Thanh Khuyen, Quynh Tho Trung tâm Học liệu Trường Đại học Cần Thơ