01012nam a2200193Ia 4500 CTU_186315 210402s9999 xx 000 0 und d 658.45 B877 Brown, Leland Communicating facts and ideas in business Leland Brown Englewood Cliffs, N.J. Prentice-Hall 1982 Part I provides the theoretical and conceptual framework necessary for a foundation to understanding the communication processes and for developing the ability to communicate effectively. Part II seeks to help the reader improve his or her written skills; Part III offers suggestions for improving interpersonal and oral communication skills; and the Epilogue looks into the future, exploring job opportunities and the effects of technological innovations on communication. Business communication,Giao tiếp kinh doanh Hải Trung tâm Học liệu Trường Đại học Cần Thơ