00816nam a2200217Ia 4500 CTU_187072 210402s9999 xx 000 0 und d 658.3 H618 Heymann, Jody Profit at the bottom of the ladder : Creating value by investing in your workforce Jody Heymann, Magda Barrera Boston, Mass. Harvard Business Press 2010 Featuring cases from companies around the globe, this book shows how real organizations are excelling financially by strengthening frontline employees' working conditions. Personnel management,Quản trị nhân sự United States,Mỹ Giang Trung tâm Học liệu Trường Đại học Cần Thơ