00895nam a2200193Ia 4500 CTU_187932 210402s9999 xx 000 0 und d 638000 647.94068 H832 Hotel management and operations Edited by Michael J. O’Fallon, Denney G. Rutherford Hoboken, N.J. Wiley 2011 Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems. Quản lý khách sạn,Hotel management Thoại Linh,Hải Trung tâm Học liệu Trường Đại học Cần Thơ