rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Consumer participation in infrastructure regulation
  title info:
    sub title: Evidence from the East Asia and Pacific region
  title info: title
  name:
    name part: Muzzini, Elisa
    role:
      role term: creator
  type of resource: text
  origin info:
    place:
      place term: xx
    place:
      place term: Washington, D.C
    publisher: World Bank
    date issued: 2005
    date issued: 9999
    issuance: monographic
  language:
    language term: und
  physical description:
    form: print
  abstract: Consumer Participation in Infrastructure Regulation draws on results of a survey questionnaire conducted among 45 infrastructure regulators in the East Asia and Pacific (EAP) region. It finds that EAP regulators have successfully begun to involve consumers in the regulatory process: consumer representation is a well-established practice in the region; and regulators draw on standard mechanisms to inform consumers, resolve consumer complaints, and solicit consumer input. However, regulators must take further actions to firmly move up the ?ladder of consumer engagement,? from merely providing in.
  note: Elisa Muzzini
  subject:
    topic: Consumer protection,Bảo vệ người tiêu dùng
  subject:
    geographic: East Asia,Đông Nam Á
  classification: 363.6
  classification: M994
  record info:
    record creation date: 210402
    record identifier: CTU_190322