APA način citiranja

Richey, R. (2007). English for customer care. Oxford (New York): Oxford University Press.

Čikaški stil citiranja

Richey, Rosemary. English for Customer Care. Oxford (New York): Oxford University Press, 2007.

MLA način citiranja

Richey, Rosemary. English for Customer Care. Oxford (New York): Oxford University Press, 2007.

Upozorenje: Ovi citati možda nisu uvijek 100% točni.