Ross, C. S. (2009). Conducting the reference interview: A how-to-do-it manual for librarians. New York: Neal-Schuman Publishers Inc.
Παραπομπή Chicago StyleRoss, Catherine Sheldrick. Conducting the Reference Interview: A How-to-do-it Manual for Librarians. New York: Neal-Schuman Publishers Inc, 2009.
Παραπομπή MLARoss, Catherine Sheldrick. Conducting the Reference Interview: A How-to-do-it Manual for Librarians. New York: Neal-Schuman Publishers Inc, 2009.
Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.