Ross, C. S. (2009). Conducting the reference interview: A how-to-do-it manual for librarians. New York: Neal-Schuman Publishers Inc.
Trích dẫn kiểu ChicagoRoss, Catherine Sheldrick. Conducting the Reference Interview: A How-to-do-it Manual for Librarians. New York: Neal-Schuman Publishers Inc, 2009.
MLA引文Ross, Catherine Sheldrick. Conducting the Reference Interview: A How-to-do-it Manual for Librarians. New York: Neal-Schuman Publishers Inc, 2009.
警告：这些引文格式不一定是100％准确.