Ross, C. S. (2013). Communicating professionally: A how-to-do-it manual. Chicago: Neal-Schuman, an imprint of the American Library Association.
Trích dẫn kiểu ChicagoRoss, Catherine Sheldrick. Communicating Professionally: A How-to-do-it Manual. Chicago: Neal-Schuman, an imprint of the American Library Association, 2013.
Trích dẫn MLARoss, Catherine Sheldrick. Communicating Professionally: A How-to-do-it Manual. Chicago: Neal-Schuman, an imprint of the American Library Association, 2013.
Cảnh báo: Các trích dẫn này có thể không phải lúc nào cũng chính xác 100%.