Ross, C. S. (2013). Communicating professionally: A how-to-do-it manual. Chicago: Neal-Schuman, an imprint of the American Library Association.
Citação norma ChicagoRoss, Catherine Sheldrick. Communicating Professionally: A How-to-do-it Manual. Chicago: Neal-Schuman, an imprint of the American Library Association, 2013.
Citação norma MLARoss, Catherine Sheldrick. Communicating Professionally: A How-to-do-it Manual. Chicago: Neal-Schuman, an imprint of the American Library Association, 2013.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.