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APA Citatie

Ury, W. (2014). Lời từ chối hoàn hảo: Cách nói không mà vẫn có được sự đồng thuận = The power of a positive no: how to say no and still get to yes. Hà Nội: Lao động - Xã hội.

Chicago Style citaat

Ury, William. Lời Từ Chối Hoàn Hảo: Cách Nói Không Mà Vẫn Có được Sự đồng Thuận = The Power of a Positive No: How to Say No and Still Get to Yes. Hà Nội: Lao động - Xã hội, 2014.

MLA citatie

Let op: Deze citaties zijn niet altijd 100% accuraat.