01198nam a2200217Ia 4500 CTU_207625 210402s9999 xx 000 0 und d 533000 658.85 K16 Kane, Nick Critical selling : How top performers accelerate the sales process and close more deals Nick Kane, Justin Zappulla New Jersey John Wiley & Sons, Inc. 2016 This book details the winning strategies and skills that have supercharged the sales force of program alumni like OptumHealth, Santander Bank, Daimler Trucks, California Casualty, and many more. Concrete, actionable steps show you how to plan a productive sales call, identify customer needs, differentiate yourself from the competition, and wrap up the sale. You'll also learn proven techniques for building rapport, overcoming objections, dealing with price pressures, and handling the million little things that can derail an otherwise positive sales interaction. Sales management,Quản trị bán hàng Tuyến Trung tâm Học liệu Trường Đại học Cần Thơ