Cita APA

Thomas, B. (2013). Anticipate: Knowing what your customers need before they do. Hoboken, N.J: John Wiley & Sons.

Chicago Style Citation

Thomas, Bill. Anticipate: Knowing What Your Customers Need Before They Do. Hoboken, N.J: John Wiley & Sons, 2013.

Cita MLA

Thomas, Bill. Anticipate: Knowing What Your Customers Need Before They Do. Hoboken, N.J: John Wiley & Sons, 2013.

Atenció: Aquestes cites poden no estar 100% correctes.