Thomas, B. (2013). Anticipate: Knowing what your customers need before they do. Hoboken, N.J: John Wiley & Sons.
Chicago Style CitationThomas, Bill. Anticipate: Knowing What Your Customers Need Before They Do. Hoboken, N.J: John Wiley & Sons, 2013.
MLA CitationThomas, Bill. Anticipate: Knowing What Your Customers Need Before They Do. Hoboken, N.J: John Wiley & Sons, 2013.
Warning: These citations may not always be 100% accurate.