01644nam a2200217Ia 4500 CTU_213097 210402s9999 xx 000 0 und d 658.3124 H161 Hale, Judith A. Performance-Based evaluation : Tools and techniques to measure the impact of training Judith Hale San Francisco Jossey-Bass 2002 If you are an experienced trainer, an instructional designer, a specialist in performance improvement, or a manager responsible for learning and performance, Performance-Based Evaluation . . . offers you the proven tools and information to evaluate programs and people performance. Filled with real-world examples, this practical resource will help you to determine what to do and (just as important) what not to do. Performance-Based Evaluation contains a wealth of information including: Suggestions on how to measure both hard and soft skills Guidance on measuring required and mandated programs Ideas for measuring elective training and employee relations programs Procedures for comparing different delivery systems Information on how to sample people and documents Tips for both collecting data and information on analyzing data using descriptive and inferential statistics In addition, the book includes a CD-ROM with customizable and reproducible job aids, charts, and exercises. Employees,Người lao động Training of,Evaluation,Tập huấn,Đánh giá Trọng Hải Trung tâm Học liệu Trường Đại học Cần Thơ