01314nam a2200205Ia 4500 CTU_213323 210402s9999 xx 000 0 und d 658.45 G218 Gargiulo, Terrence L. Once upon a time : using story-based activities to develop breakthrough communication skills Terrence L. Gargiulo San Francisco Pfeiffer 2007 Once Upon a Time will show you how to develop exceptional communication skills, and it will serve as an invaluable resource for helping others do the same. Stories are a natural part of how we communicate. Yet many of us are unaware of the different ways we use stories. This book will take the intuitive aspects of communicating through stories and break it down into repeatable practices and essential competencies. The story-based activities in the second half of the book will give you powerful, easy to lead, structured, experiential exercises that can be used in a variety of settings and for lots of different purposes that go beyond training Business communication,Interpersonal communication,Giao tiếp kinh doanh,Giao tiếp cá nhân Nguyên Trung tâm Học liệu Trường Đại học Cần Thơ