00843nam a2200205Ia 4500 CTU_214857 210402s9999 xx 000 0 und d 658.4013 Q1 Quality management Howard S. Gitlow ... [et al.] Boston, MA. McGraw-Hill 2005 This book creates a bridge between the theory and practice of quality management. Each theory and practice in this book is illustrated with detailed examples and actual case studies. The book ends by presenting the current best practices of quality management within the context of Six Sigma management Quality control Statistical methods. Qhieu AV.000709 AV.000702 AV.000707 Trung tâm Học liệu Trường Đại học Cần Thơ