APA način citiranja

McKean, J. (2015). Customer's new voice: Extreme relevancy and experience through volunteered customer information. Hoboken, N.J: John Wiley & Sons.

Čikaški stil citiranja

McKean, John. Customer's New Voice: Extreme Relevancy and Experience Through Volunteered Customer Information. Hoboken, N.J: John Wiley & Sons, 2015.

MLA način citiranja

McKean, John. Customer's New Voice: Extreme Relevancy and Experience Through Volunteered Customer Information. Hoboken, N.J: John Wiley & Sons, 2015.