McKean, J. (2015). Customer's new voice: Extreme relevancy and experience through volunteered customer information. Hoboken, N.J: John Wiley & Sons.
シカゴスタイル引用形McKean, John. Customer's New Voice: Extreme Relevancy and Experience Through Volunteered Customer Information. Hoboken, N.J: John Wiley & Sons, 2015.
MLA引用形式McKean, John. Customer's New Voice: Extreme Relevancy and Experience Through Volunteered Customer Information. Hoboken, N.J: John Wiley & Sons, 2015.
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