Cita APA

Michelli, J. A. (2014). Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people. New York: McGraw Hill Education.

Citación estilo Chicago

Michelli, Joseph A. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. New York: McGraw Hill Education, 2014.

Cita MLA

Michelli, Joseph A. Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People. New York: McGraw Hill Education, 2014.