Quinn, J. B. (1992). Intelligent enterprise: A knowledge and service based paradigm for industry. New York: Free Press.
Citação norma ChicagoQuinn, James Brian. Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industry. New York: Free Press, 1992.
Citação norma MLAQuinn, James Brian. Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industry. New York: Free Press, 1992.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.