Channon, D. F. (1978). The service industries: Strategy, structure, and financial performance. London: Macmillan Press.
शिकागो स्टाइल उद्धरणChannon, Derek French. The Service Industries: Strategy, Structure, and Financial Performance. London: Macmillan Press, 1978.
एमएलए उद्धरणChannon, Derek French. The Service Industries: Strategy, Structure, and Financial Performance. London: Macmillan Press, 1978.
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