Channon, D. F. (1978). The service industries: Strategy, structure, and financial performance. London: Macmillan Press.
Čikaški stil citiranjaChannon, Derek French. The Service Industries: Strategy, Structure, and Financial Performance. London: Macmillan Press, 1978.
MLA način citiranjaChannon, Derek French. The Service Industries: Strategy, Structure, and Financial Performance. London: Macmillan Press, 1978.
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