Juran, J. M. (1992). Juran on quality by design: The new steps for planning quality into goods and services. New York: Free Press.
Citación estilo ChicagoJuran, J. M. Juran On Quality By Design: The New Steps for Planning Quality Into Goods and Services. New York: Free Press, 1992.
Cita MLAJuran, J. M. Juran On Quality By Design: The New Steps for Planning Quality Into Goods and Services. New York: Free Press, 1992.
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