Juran, J. M. (1992). Juran on quality by design: The new steps for planning quality into goods and services. New York: Free Press.
Trích dẫn kiểu ChicagoJuran, J. M. Juran On Quality By Design: The New Steps for Planning Quality Into Goods and Services. New York: Free Press, 1992.
Trích dẫn MLAJuran, J. M. Juran On Quality By Design: The New Steps for Planning Quality Into Goods and Services. New York: Free Press, 1992.
Cảnh báo: Các trích dẫn này có thể không phải lúc nào cũng chính xác 100%.