Scott, D. M. (2016). The new rules of sales and service: How to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business. Hoboken, New Jersey: Wiley.
Trích dẫn kiểu ChicagoScott, David Meerman. The New Rules of Sales and Service: How to Use Agile Selling, Real-time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business. Hoboken, New Jersey: Wiley, 2016.
Deismireacht MLAScott, David Meerman. The New Rules of Sales and Service: How to Use Agile Selling, Real-time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business. Hoboken, New Jersey: Wiley, 2016.
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