APA Citation

Stratten, S. (2014). Unselling: The new customer experience. Hoboken, New Jersey: John Wiley and Sons.

Trích dẫn kiểu Chicago

Stratten, Scott. Unselling: The New Customer Experience. Hoboken, New Jersey: John Wiley and Sons, 2014.

MLA Citation

Stratten, Scott. Unselling: The New Customer Experience. Hoboken, New Jersey: John Wiley and Sons, 2014.

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