APA ציטוט

Stratten, S. (2014). Unselling: The new customer experience. Hoboken, New Jersey: John Wiley and Sons.

Trích dẫn kiểu Chicago

Stratten, Scott. Unselling: The New Customer Experience. Hoboken, New Jersey: John Wiley and Sons, 2014.

ציטוט MLA

Stratten, Scott. Unselling: The New Customer Experience. Hoboken, New Jersey: John Wiley and Sons, 2014.