Smart, R. (2016). The agile marketer: Turning customer experience into your competitive advantage. Hoboken, New Jersey: Wiley.
Trích dẫn kiểu ChicagoSmart, Roland. The Agile Marketer: Turning Customer Experience Into Your Competitive Advantage. Hoboken, New Jersey: Wiley, 2016.
Trích dẫn MLASmart, Roland. The Agile Marketer: Turning Customer Experience Into Your Competitive Advantage. Hoboken, New Jersey: Wiley, 2016.
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