01663nam a2200217Ia 4500 CTU_228559 210402s9999 xx 000 0 und d 302.350973 L736 Lincoln, James R. Culture, control, and commitment : A study of work organization and work attitudes in the United States and Japan James R. Lincoln, Arne L. Kalleberg Clinton Corners, N.Y. Percheron Press 2003 This comparative analysis, using early 1980s data from management interviews, employee questionnaire surveys, and personnel office employment records in 41 manufacturing plants in Japan and 45 in the United States, explores how employee commitment to the firm is shaped by organizational structure, employment practice, and other attributes of factories. The authors investigate both behavioral and attitudinal dimensions of commitment, measured respectively by quit records and survey responses. The results for both dimensions generally support the model of “welfare corporatism” as a commitment-maximizing organizational form in Japanese and American industrial capitalism. Qualifying that conclusion, however, are several noteworthy differences between the countries: unionization, formal work rules, and on-the-job training, for example, appear to have negative effects on the commitment of U.S. workers that are absent in Japan. Khảo sát thái độ của nhân viên,Employee attitude surveys Hoa Kỳ,United States dqhieu Trung tâm Học liệu Trường Đại học Cần Thơ