http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
This book charts a clear, compelling new course for navigating these turbulent competitive waters. Examples and specific "how-to" advice show how to build a new kind of partnership with customers, creating competitive advantages you can sustain long-term. Illustrations.
Kenneth Preiss, Steven L. Goldman, Roger N. Nagel
Thay đổi tổ chức,Organizational change