(2017). Everyday emotional intelligence: Big ideas and practical advice on how to be human at work. Boston, Massachusetts: Harvard Business Review Press.
Citação norma ChicagoEveryday Emotional Intelligence: Big Ideas and Practical Advice On How to Be Human At Work. Boston, Massachusetts: Harvard Business Review Press, 2017.
Citação norma MLAEveryday Emotional Intelligence: Big Ideas and Practical Advice On How to Be Human At Work. Boston, Massachusetts: Harvard Business Review Press, 2017.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.