01094nam a2200205Ia 4500 CTU_231247 210402s9999 xx 000 0 und d 658.406 K87 Kotter, John P. The heart of change : Real-life stories of how people change their organizations John P. Kotter, Dan S. Cohen Boston, Mass. Harvard Business Review Press 2012 The Heart of Change is your guide to helping people think and feel differently in order to meet your shared goals. According to bestselling author and renowned leadership expert John Kotter and coauthor Dan Cohen, this focus on connecting with people’s emotions is what will spark the behavior change and actions that lead to success. Now freshly designed, The Heart of Change is the engaging and essential complement to Kotter’s worldwide bestseller Leading Change. Thay đổi tổ chức,Organizational change dqhieu Trung tâm Học liệu Trường Đại học Cần Thơ