01390nam a2200217Ia 4500 CTU_236225 210402s9999 xx 000 0 und d 153.852 G761 Grant, Heidi Reinforcements : How to get people to help you Heidi Grant Boston, Massachusetts Harvard Business Review Press 2018 We all need help--especially in today's uber-collaborative workplaces. Here's the good news: humans are naturally wired to want to help each other. Now here's the bad: asking for help makes most of us wildly uncomfortable. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake. This pragmatic book explains the research on what psychologists call social intelligence. To elicit helpful behavior from their colleagues, you need to do two things: 1) Remove the obstacles that stand in the way of them helping you; 2) Trigger one or more of the motivations that make people want to help. Whether you're a first-time manager or a seasoned leader, getting people to do things for you is what management is. Quản trị,Management Khía cạnh tâm lý,Psychological aspects dqhieu Trung tâm Học liệu Trường Đại học Cần Thơ