APA ציטוט

Peppers, D. The one to one future: Building relationships one customer at a time. New York: Currency Doubleday.

Trích dẫn kiểu Chicago

Peppers, Don. The One to One Future: Building Relationships One Customer At a Time. New York: Currency Doubleday.

ציטוט MLA

Peppers, Don. The One to One Future: Building Relationships One Customer At a Time. New York: Currency Doubleday.