APA način citiranja

Peppers, D. The one to one future: Building relationships one customer at a time. New York: Currency Doubleday.

Čikaški stil citiranja

Peppers, Don. The One to One Future: Building Relationships One Customer At a Time. New York: Currency Doubleday.

MLA način citiranja

Peppers, Don. The One to One Future: Building Relationships One Customer At a Time. New York: Currency Doubleday.