Peppers, D. The one to one future: Building relationships one customer at a time. New York: Currency Doubleday.
Chicago-стиль цитированияPeppers, Don. The One to One Future: Building Relationships One Customer At a Time. New York: Currency Doubleday.
MLA-цитированиеPeppers, Don. The One to One Future: Building Relationships One Customer At a Time. New York: Currency Doubleday.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.