Peppers, D. The one to one future: Building relationships one customer at a time. New York: Currency Doubleday.
Trích dẫn kiểu ChicagoPeppers, Don. The One to One Future: Building Relationships One Customer At a Time. New York: Currency Doubleday.
Deismireacht MLAPeppers, Don. The One to One Future: Building Relationships One Customer At a Time. New York: Currency Doubleday.
Rabhadh: D'fhéadfadh nach mbeadh na deismireachtaí seo 100% cruinn i gcónaí.