APA Citatie

Peppers, D. The one to one future: Building relationships one customer at a time. New York: Currency Doubleday.

Chicago Style citaat

Peppers, Don. The One to One Future: Building Relationships One Customer At a Time. New York: Currency Doubleday.

MLA citatie

Peppers, Don. The One to One Future: Building Relationships One Customer At a Time. New York: Currency Doubleday.

Let op: Deze citaties zijn niet altijd 100% accuraat.