James Highlands. (1999). How to make money with ISO 9000: A guide to profitable quality management. New York: McGraw-Hill.
Style de citation ChicagoJames Highlands. How to Make Money With ISO 9000: A Guide to Profitable Quality Management. New York: McGraw-Hill, 1999.
Style de citation MLAJames Highlands. How to Make Money With ISO 9000: A Guide to Profitable Quality Management. New York: McGraw-Hill, 1999.
Attention : ces citations peuvent ne pas être correctes à 100%.