James Highlands. (1999). How to make money with ISO 9000: A guide to profitable quality management. New York: McGraw-Hill.
Παραπομπή Chicago StyleJames Highlands. How to Make Money With ISO 9000: A Guide to Profitable Quality Management. New York: McGraw-Hill, 1999.
Παραπομπή MLAJames Highlands. How to Make Money With ISO 9000: A Guide to Profitable Quality Management. New York: McGraw-Hill, 1999.
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