Citazione APA

Hinton, T. (1994). Customer-focused quality: What to do on Monday morning. Englewood, Cliffs: Prentice-Hall.

Stile di citazione Chicago

Hinton, Tom. Customer-focused Quality: What to Do On Monday Morning. Englewood, Cliffs: Prentice-Hall, 1994.

Citazione MLA

Hinton, Tom. Customer-focused Quality: What to Do On Monday Morning. Englewood, Cliffs: Prentice-Hall, 1994.

Attenzione: Queste citazioni potrebbero non essere precise al 100%.