Dyfyniad APA

CHARLES E DAY. (2000). Call center operations (0 07 016430 4). McGraw-Hill.

Dyfyniad Arddull Chicago

CHARLES E DAY. Call Center Operations (0 07 016430 4). McGraw-Hill, 2000.

Dyfyniad MLA

CHARLES E DAY. Call Center Operations (0 07 016430 4). McGraw-Hill, 2000.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.