World Bank. (2004). Making services work for poor people. Washington, D. C: The World Bank.
Citación estilo ChicagoWorld Bank. Making Services Work for Poor People. Washington, D. C: The World Bank, 2004.
Cita MLAWorld Bank. Making Services Work for Poor People. Washington, D. C: The World Bank, 2004.
Cảnh báo: Các trích dẫn này có thể không phải lúc nào cũng chính xác 100%.