Steeples, M. M. (1992). The corporate guide to the malcolm baldrige national quality award: Proven strategies for building quality into your organization. New York: ASQC Quality Press.
Trích dẫn kiểu ChicagoSteeples, Marion Mills. The Corporate Guide to the Malcolm Baldrige National Quality Award: Proven Strategies for Building Quality Into Your Organization. New York: ASQC Quality Press, 1992.
Trích dẫn MLASteeples, Marion Mills. The Corporate Guide to the Malcolm Baldrige National Quality Award: Proven Strategies for Building Quality Into Your Organization. New York: ASQC Quality Press, 1992.
Cảnh báo: Các trích dẫn này có thể không phải lúc nào cũng chính xác 100%.