Crosby, P. B. (1979). Quality is free: The art of making quality certain. New York: A Mentor Book.
Style de citation ChicagoCrosby, Philip B. Quality Is Free: The Art of Making Quality Certain. New York: A Mentor Book, 1979.
Style de citation MLACrosby, Philip B. Quality Is Free: The Art of Making Quality Certain. New York: A Mentor Book, 1979.
Attention : ces citations peuvent ne pas être correctes à 100%.