Shumann, P. (1994). Innovate!: Straight path to quality, customer, delight, and competitive advantage. NewYork: McGraw Hill.
Chicago Style citaatShumann, Paul. Innovate!: Straight Path to Quality, Customer, Delight, and Competitive Advantage. NewYork: McGraw Hill, 1994.
MLA citatieShumann, Paul. Innovate!: Straight Path to Quality, Customer, Delight, and Competitive Advantage. NewYork: McGraw Hill, 1994.
Let op: Deze citaties zijn niet altijd 100% accuraat.