Shumann, P. (1994). Innovate!: Straight path to quality, customer, delight, and competitive advantage. NewYork: McGraw Hill.
Chicago Style CitationShumann, Paul. Innovate!: Straight Path to Quality, Customer, Delight, and Competitive Advantage. NewYork: McGraw Hill, 1994.
MLA CitationShumann, Paul. Innovate!: Straight Path to Quality, Customer, Delight, and Competitive Advantage. NewYork: McGraw Hill, 1994.
Warning: These citations may not always be 100% accurate.