Shumann, P. (1994). Innovate!: Straight path to quality, customer, delight, and competitive advantage. NewYork: McGraw Hill.
Stile di citazione ChicagoShumann, Paul. Innovate!: Straight Path to Quality, Customer, Delight, and Competitive Advantage. NewYork: McGraw Hill, 1994.
Citazione MLAShumann, Paul. Innovate!: Straight Path to Quality, Customer, Delight, and Competitive Advantage. NewYork: McGraw Hill, 1994.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.