Czegel, B. (2001). Technical support on the web: Designing and maintaining an effective E-Support site. New York: John Wiley & Sons, Inc.
Chicago Style citaatCzegel, Barbara. Technical Support On the Web: Designing and Maintaining an Effective E-Support Site. New York: John Wiley & Sons, Inc, 2001.
MLA citatieCzegel, Barbara. Technical Support On the Web: Designing and Maintaining an Effective E-Support Site. New York: John Wiley & Sons, Inc, 2001.
Let op: Deze citaties zijn niet altijd 100% accuraat.