Davenport, T. H. (1993). Process innovation: Engineering work through information technology. Boston: Harvard Business School Press.
Trích dẫn kiểu ChicagoDavenport, Thomas H. Process Innovation: Engineering Work Through Information Technology. Boston: Harvard Business School Press, 1993.
Trích dẫn MLADavenport, Thomas H. Process Innovation: Engineering Work Through Information Technology. Boston: Harvard Business School Press, 1993.
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