Davenport, T. H. (1993). Process innovation: Engineering work through information technology. Boston: Harvard Business School Press.
Chicago Style CitationDavenport, Thomas H. Process Innovation: Engineering Work Through Information Technology. Boston: Harvard Business School Press, 1993.
MLA CitationDavenport, Thomas H. Process Innovation: Engineering Work Through Information Technology. Boston: Harvard Business School Press, 1993.
Warning: These citations may not always be 100% accurate.