Creech, B. (1994). The five pillars of TQM: How to make total quality management work for you. New York: Truman Talley Books/Dutton.
Chicago Style citaatCreech, Bill. The Five Pillars of TQM: How to Make Total Quality Management Work for You. New York: Truman Talley Books/Dutton, 1994.
MLA citatieCreech, Bill. The Five Pillars of TQM: How to Make Total Quality Management Work for You. New York: Truman Talley Books/Dutton, 1994.
Let op: Deze citaties zijn niet altijd 100% accuraat.