APA引文

Timm, P. R. (2005). Customer service: Career success through customer satisfaction. New Jersey: Pearson Prentice Hall.

Trích dẫn kiểu Chicago

Timm, Paul R. Customer Service: Career Success Through Customer Satisfaction. New Jersey: Pearson Prentice Hall, 2005.

MLA引文

Timm, Paul R. Customer Service: Career Success Through Customer Satisfaction. New Jersey: Pearson Prentice Hall, 2005.

警告：这些引文格式不一定是100％准确.