Ishikawa, K. (1984). Quality control circles at work: Cases from Japan’s manufacturing and service sectors. Tokyo: Asian Productivity Organization.
Citação norma ChicagoIshikawa, Kaoru. Quality Control Circles At Work: Cases From Japan’s Manufacturing and Service Sectors. Tokyo: Asian Productivity Organization, 1984.
Citação norma MLAIshikawa, Kaoru. Quality Control Circles At Work: Cases From Japan’s Manufacturing and Service Sectors. Tokyo: Asian Productivity Organization, 1984.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.