Rosenthal, S. R. (1992). Effective product design and development: How to cut lead time and increase customer satisfaction. Homewood, Ill: Business One Irwin.
Trích dẫn kiểu ChicagoRosenthal, Stephen R. Effective Product Design and Development: How to Cut Lead Time and Increase Customer Satisfaction. Homewood, Ill: Business One Irwin, 1992.
Trích dẫn MLARosenthal, Stephen R. Effective Product Design and Development: How to Cut Lead Time and Increase Customer Satisfaction. Homewood, Ill: Business One Irwin, 1992.
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