Ishikawa, K. (1985). What is total quality control? The Japanese way. Englewood Cliffs, N.J: Prentice-Hall.
Chicago Style CitationIshikawa, Kaoru. What Is Total Quality Control? The Japanese Way. Englewood Cliffs, N.J: Prentice-Hall, 1985.
Cita MLAIshikawa, Kaoru. What Is Total Quality Control? The Japanese Way. Englewood Cliffs, N.J: Prentice-Hall, 1985.
Atenció: Aquestes cites poden no estar 100% correctes.