00800nam a2200205Ia 4500 CTU_94242 210402s9999 xx 000 0 und d 658.5 I.79 Ishikawa, Kaoru What is total quality control? The Japanese way by Kaoru Ishikawa ; translated by David J. Lu. Englewood Cliffs, N.J. Prentice-Hall 1985 This worldwide bestseller, which has enabled large and small companies to increase profits, reduce labor strife, and improve customer relations, teaches the management techniques that have made the Japanese global business leaders. Quality control Japan M.Lan Trung tâm Học liệu Trường Đại học Cần Thơ