Eckes, G. (2005). Six sigma execution: How the world’s greatest companies live and breathe six sigma. New York: McGraw-Hill.
Citação norma ChicagoEckes, George. Six Sigma Execution: How the World’s Greatest Companies Live and Breathe Six Sigma. New York: McGraw-Hill, 2005.
Citação norma MLAEckes, George. Six Sigma Execution: How the World’s Greatest Companies Live and Breathe Six Sigma. New York: McGraw-Hill, 2005.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.