George, S. (1992). The Baldrige quality system: The do-it-yourself way to transform your business. New York: J. Wiley & Sons.
Trích dẫn kiểu ChicagoGeorge, Stephen. The Baldrige Quality System: The Do-it-yourself Way to Transform Your Business. New York: J. Wiley & Sons, 1992.
Deismireacht MLAGeorge, Stephen. The Baldrige Quality System: The Do-it-yourself Way to Transform Your Business. New York: J. Wiley & Sons, 1992.
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