00890nam a2200217Ia 4500 CTU_95091 210402s9999 xx 000 0 und d 658.4013 G347 George, Stephen The Baldrige quality system : the do-it-yourself way to transform your business Stephen George. New York J. Wiley & Sons 1992 This guide demonstrates how the use of the Baldridge quality control system can help businesses grasp the elusive concepts of quality improvement. It demonstrates how to use the Baldridge application process to enhance the performance of any organization. Malcolm baldrige national quality award.,Total quality management United states Năm Trung tâm Học liệu Trường Đại học Cần Thơ