Snee, R. D. (2003). Leading Six Sigma: A step-by-step guide based on experience with GE and other Six Sigma companies. Upper Saddle River, NJ: Financial Times Prentice Hall.
Citação norma ChicagoSnee, Ronald D. Leading Six Sigma: A Step-by-step Guide Based On Experience With GE and Other Six Sigma Companies. Upper Saddle River, NJ: Financial Times Prentice Hall, 2003.
Citação norma MLASnee, Ronald D. Leading Six Sigma: A Step-by-step Guide Based On Experience With GE and Other Six Sigma Companies. Upper Saddle River, NJ: Financial Times Prentice Hall, 2003.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.