Guinta, L. R. (1993). The QFD book: The team approach to solving problems and satisfying customers through quality function deployment. New York: Amacom,Distributed by Quality Resources.
Trích dẫn kiểu ChicagoGuinta, Lawrence R. The QFD Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment. New York: Amacom,Distributed by Quality Resources, 1993.
MLA引文Guinta, Lawrence R. The QFD Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment. New York: Amacom,Distributed by Quality Resources, 1993.
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