Guinta, L. R. (1993). The QFD book: The team approach to solving problems and satisfying customers through quality function deployment. New York: Amacom,Distributed by Quality Resources.
Trích dẫn kiểu ChicagoGuinta, Lawrence R. The QFD Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment. New York: Amacom,Distributed by Quality Resources, 1993.
Trích dẫn MLAGuinta, Lawrence R. The QFD Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment. New York: Amacom,Distributed by Quality Resources, 1993.
Cảnh báo: Các trích dẫn này có thể không phải lúc nào cũng chính xác 100%.